Shipping Policy

Welcome to Royal Roots Beauty. We are committed to delivering premium-quality 100% human hair products with a seamless shopping experience from checkout to delivery.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will begin processing on the next business day.

Once your order has been processed and dispatched, you will receive a shipping confirmation email containing your tracking information.

Please note that during high-volume periods, promotional sales, holidays, or product launches, processing times may be slightly extended.

Shipping Timeframes

After dispatch, orders are typically delivered within 4–6 business days across the United States.

Estimated delivery timelines:

  • Processing Time: 1–2 business days

  • Shipping Time: 4–6 business days

  • Total Estimated Delivery Time: 5–8 business days

Delivery times are estimates and may vary depending on the carrier, destination, weather conditions, or unforeseen courier delays.

Free Shipping

We are pleased to offer complimentary standard shipping on all U.S. orders over $250.

Orders below $250 will incur shipping charges calculated at checkout.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive an email with tracking details.

Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping and billing information is accurate at checkout.

Royal Roots Beauty is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

If you notice an error in your shipping details, please contact us within 24 hours of placing your order.

Lost, Delayed, or Stolen Packages

Once an order has been handed over to the shipping carrier, Royal Roots Beauty is not liable for:

  • lost packages

  • stolen packages

  • delivery delays caused by the courier

  • packages marked as delivered but not received

If your package is lost in transit, we recommend contacting the shipping carrier directly to open a claim.

Royal Roots Beauty does not bear responsibility for losses occurring during transit after shipment.

International Shipping

At this time, our standard shipping timelines apply to U.S. orders. For international shipping inquiries, please contact customer support prior to placing your order.